ResCare Compliance Program
Do the right thing, know the right thing to do.
ResCare adheres to the strong ethical and compliance standards in order to provide the highest quality services. We have a responsibility to ensure a principled and compassionate approach to every single individual we serve. ResCare’s first core operating value is to do the right thing and know the right thing to do. Compliance is following rules, regulations and laws – or “doing the right thing.” Ethics are values surrounding honesty and fairness, or “knowing the right thing to do.” ResCare complies with all laws, rules, regulations and policies governing the corporation, each line of business and every job function.
ResCare has a compliance program to ensure that our employees do the right thing and know the right things to do. The program is modeled after the Centers for Medicare and Medicaid’s Seven Elements of an Effective Compliance Program. We screen all potential employees to ensure they meet strict background screening requirements and have not been debarred from participating in federal healthcare programs. We distribute our Code of Conduct book during an employee’s first days on the job. It is critical that employees understand their responsibility to not only adhere to these principles of conduct, but also actively participate in and promote compliance.
We are committed to the ideals in our mission statement and Code of Conduct. We are equally committed to ensuring that our actions consistently reflect our words. In this spirit, ResCare is a group of dedicated and caring people who together form a human service company providing quality supports to assist people reach their highest level of independence.
We expect all of our colleagues’ actions to reflect the high standards set forth in the Code of Conduct. However, no Code of Conduct can substitute for our own internal sense of ethics, honesty and integrity.
If our employees or contractors find themselves in a situation that “does not feel right,” we encourage them to speak to a supervisor, the next level supervisor, business line management or the compliance department. If an employee does not feel comfortable talking to someone within the company about the issue, they can call an external toll-free Compliance Action Line 24/7/365 to report their concerns. Employees may remain anonymous when they report their concerns. Employees can also report anonymously by the web.