(LOUISVILLE, KY) – ResCare HomeCare Louisville branch today announced that it has been named to the 2011 HomeCare Elite™ Top 25 Percent, a compilation of the top-performing home health agencies in the United States. Now in its sixth year, the HomeCare Elite identifies the top 25 percent of agencies, ranking winners by an analysis of performance measures in quality outcomes, quality improvement and financial performance.
“It is increasingly challenging to manage the cost/quality equation. The 2011 HomeCare Elite winners demonstrate a commitment to providing patients with the best possible care while managing their business efficiently and effectively,” said Amanda Twiss, CEO of the combined business units Outcome Concepts Systems (OCS) and My Innerview, which maintain a homecare database of quality customer and workforce satisfaction metrics for the homecare industry. “This year, we updated our methodology to reflect industry focus, and based on this rigorous analysis, we congratulate the Louisville branch of ResCare HomeCare on being one of the top home care agencies in the county.”
ResCare HomeCare Louisville Executive Director Craig Jennings credits developing a culture of quality and a continual focus on operational improvement with the company’s ability to rank as one of the HomeCare Elite. He said, “I can’t overstate how excited and honored we are by this recognition. A strive for excellence requires embracing change, challenging goals and superior expectations. The years of tenacious dedication and hard work of our clinicians, caregivers, administrative staff and management team led us to this achievement.”
The HomeCare Elite designation continues to gain significance given the regulatory changes and challenges that agencies face.
“This is an outstanding accomplishment,” said Ralph G. Gronefeld, ResCare president and chief executive officer. “ResCare HomeCare Louisville is one of the very few operations we have that offer home health services. For it to be singled out for this award shows our employees’ commitment to providing the best services possible to the people who depend on our care.”
“Agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in both clinical and financial outcomes,” said Marci Heydt, product manager for the post-acute care business group, DecisionHealth.
The 2011 HomeCare Elite is the only performance recognition of its kind in the home health industry.
ResCare HomeCare, the nation’s largest non-franchised, comprehensive home care provider, offers personalized services for people of all ages, physical conditions and cognitive abilities. Local branches provide assistance in the home, assisted living center or hospital to individuals recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging.